What is Samsung Smart Switch and how do you use it?

Setting up a new device from scratch can be tricky, especially if you have a lot of data on your old phone that you want to transfer. With the Smart Switch app on Samsung phones, you’ll have everything at hand with just a few clicks.

Once connected, you will be able to seamlessly transfer the content to your new Samsung Galaxy device. The app also allows you to backup important data from your old device to a microSD card or PC. Simply install the app, connect and transfer between devices. Here is a complete guide for Samsung Smart Switch app.

What is a smart switch?

Smart Switch is Samsung’s data transfer solution. The app scans for old and new devices and offers you an easy-to-use interface to transfer contacts, call logs, media, user accounts and other data from your old phone to your new Samsung Galaxy phone. Let’s take a look at how this works with different devices.

download: Samsung Smart Switch Mobile (free)

How to transfer data between Samsung devices

The process of transferring data between two Samsung devices is simple. Make sure to back up your data to an external storage device or cloud apps before you begin.

Start by installing the app on both Samsung devices. You can transfer data wirelessly or with the help of a USB cable. To transfer data over Wi-Fi, follow the steps below.

Install and set up Smart Switch

  1. Install the updated Samsung Smart Switch app from Google Play Store or Galaxy Store, and run the app on both devices.

  2. handle Allow On both devices to grant the necessary permissions to access the data.

  3. handle data reception on your new Samsung phone and select Send data on your old device.

  4. On your new device, you will be asked to select the type of operating system your old device has. Choose Galaxy / Android.

  5. Next, the app will display the connection options for your device. handle wireless on both devices.

Connect and copy your data

  1. The app will search for devices in range. On both devices, tap Connection in the popup banner. Keep in mind that both devices must be connected to the same wireless network.

  2. handle Allow on your old device to establish a connection to your new Galaxy device.

  3. Once connected, your new device will display a list of transferable items from your old phone, including apps, contacts, media and audio files, user accounts, and more. Choose the relevant files you want to copy and tap on it Conversion.

  4. Once the transfer process is complete, tap Finished.

Not all Samsung devices provide a USB cable and connector in the box. In such cases, Samsung Smart Switch app works only wirelessly. For more information on how to transfer data via a USB cable from a non-Samsung Android device, see the section below.

How to transfer data from an old Android device

You can also transfer data from an old non-Samsung Android device wirelessly or with a USB cable. To transfer over Wi-Fi, follow these steps.

  1. Install and launch the Samsung Smart Switch app on both devices.

  2. handle Allow To grant the required permissions.

  3. Choose data reception on your new Samsung Galaxy device and Send data on your old Android phone.

  4. When prompted, select Galaxy / Android on your new device.

  5. For both devices, tap Wireless > Connect > Allow And choose the files you want to transfer from your old device.

  6. handle Conversion to begin with.

  7. Once the transfer process is complete, tap Finished.

You can also transfer your files using a USB cable. Here’s how to do it:

  1. Install and launch the Samsung Smart Switch app on both devices.

  2. handle Allow To grant the required permissions.

  3. Select your old device type as file Android / Galaxy.

  4. handle data reception on your new Samsung Galaxy device and Send data on your old device.

  5. Choose cable on both devices.

  6. Connect the devices with a USB data cable. The screen will show you relevant information about supported devices that may be specific to your device. Make sure that both devices have a nearly full charge.

  7. On your new Samsung device, choose Files from the list of items and tap Conversion. The app will now transfer your selected data to your new phone.

How to transfer data via Desktop Smart Switch Client

You can also transfer data between two devices using the Desktop Smart Switch client. This application is available for both Windows and macOS operating systems.

Start by going to Samsung official website in your desktop browser. Scroll down to File Download Smart Switch section and choose your platform. We will be using Windows for this guide.

Back up your data

  1. Install and launch the Smart Switch desktop client on your computer.

  2. Connect your old phone to your computer using a USB data cable. Make sure your smartphone screen is unlocked.

  3. Once connected, you will be able to view a list of items (from your old device) that can be backed up to your computer.

  4. Choose items and select Support in a desktop application.

  5. Once the backup process is complete, you can see a summary of the backed up files. click Yes And unplug your old phone.

Samsung Smart Switch Desktop Client_screenshot

Restore data to your Galaxy phone

  1. Now connect your new Galaxy device to your computer using a USB cable.

  2. Select Restore and click Select your backup data To retrieve the latest backup files.

  3. Choose the items you want to restore, then tap Yes.

  4. Once you transfer all your data, you can safely disconnect your new device.

Smart Switch Problems

While Smart Switch works fine most of the time, sometimes you may encounter some issues. Here’s how to fix Smart Switch.

functional issues

Smart Switch is not fully compatible with all devices. It only supports transfer for compatible smartphones running at least Android 4.3 or iOS 4.2.1 versions. Similarly, the tool works with Windows 7 or higher, and Mac OS X 10.9 or later.

If you have issues with functionality and compatibility, you may need to use third-party apps like Wondershare MobileTrans While that. It is an easy-to-use tool that can transfer data between your computer and smartphone.

Connection problems

If your phone frequently drops connection during wireless transfers, go to Settings > Connections > Wi-Fi To check if your Wi-Fi connection is enabled.

For hardware issues, check if the USB cable is properly connected to both devices. When using a connector, make sure it is connected to your new Galaxy device.

If you are transferring files via the Windows desktop client and are having problems with a USB device, you need to check that your USB drivers are up to date and working properly. To do this, press Windows key + X and go to Device Manager > Universal Serial Bus Controllers > Properties.

Check if the device is working properly or click Update drivers. You can also try to uninstall the drivers and restart your computer to check for improvements.

Installation problems

If the Samsung Smart Switch app is having issues installing due to lack of space, try clearing any cached data or uninstalling unused or rarely used apps.

Smart Switch: Make the next transition easy

Smart Switch allows you to transfer all data from your old device to your new device. It’s faster, easier, and more accurate than manually copying data to an external storage device. Whether you are a Samsung novice or an experienced user, we recommend this tool, as it will save you a lot of time.


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