Roblox and its website have been offline for more than 24 hours. While the company is working to resolve the outage, an official timeline for the return of the popular digital creative space has not been announced.
The game creation platform began showing issues on Thursday evening. Roblox has released a statement on its official Twitter, assuring users that it is actively troubleshooting the problem. The company also clarified that the outage was not caused by a third party.
“We believe we have identified an underlying internal cause of the blackout,” the company wrote on its official Twitter account. “We are in the process of carrying out the engineering and maintenance work needed to get Roblox back up and running as soon as possible. Thank you for your patience.”
Earlier in the outage, some speculated that the shutdown of Roblox was due to an increase in users participating in the Chipotle promotion. The restaurant chain started a Halloween event on Roblox that includes a $1 million giveaway of free burritos shortly before the blackout began. Roblox It has since been clarified That “this outage was not related to any specific experiences or partnerships on the platform.”
As of Saturday afternoon, the official Roblox website continues to display the regular message that mentions technical maintenance: “We’re making things more awesome. I’ll be back soon.”
Roblox’s free reporting drives over 200 million monthly active users, with players using a wide variety of devices, including iOS, Android, tablets, PC, Xbox, Oculus Rift, and HTC Vive.
Daily active users spend an average of 156 minutes per day with the game. In recent months, Roblox has continued to offer players in-game experiences from creative collaborators ranging from Paris Hilton to me twenty one pilots to me Netflix.